Business Analyst - Connected Commerce (Freelance)

About PVH Corp.
PVH is one of the most admired fashion and lifestyle companies in the world. We power brands that drive fashion forward - for good. Our brand portfolio includes the iconic CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Warner's, Olga and Geoffrey Beene brands, as well as the digital-centric True&Co. intimates brand. We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

The Team
The Connected Commerce team is a keystone of the wider Ecom department, which has expanded significantly over the past years and is 100+ people strong. Our team consists of highly motivated and skilled professionals from various backgrounds and nationalities, making it an inspiring environment to work. 

The Ecommerce department is responsible for managing the European own and operated tommy.com and ck.com sites across all European markets as well as the Ecom Partner Program (marketplace business model) for Tommy Hilfiger and Calvin Klein, which is a new sales channel for our Ecommerce business. As the Partner Program business is one of the main growth opportunities, there is a high focus in the organization to support the expansion to third-party websites and platforms. 

PVH is accessing the marketplace industry with two different Partner Programs: the Ecom Partner Program (fulfillment of partner orders via Ecom Warehouse) and Connected Retail (fulfillment of partners orders via our own-and-operated stores). These Partner Programs drive incremental business value by reaching new consumers and growing market share while increasing the Tommy Hilfiger and Calvin Klein brand awareness. 

The Connected Commerce team's objective is to expand our existing partners footprint by entering new markets, connecting new marketplaces, as well as enhancing the current Partner Program platform and solutions by offering innovative digital products, tools and services to support the growing Partner Program business. We analyze new ideas, evaluate them and decide based on strategic fit and value to both our brands, about implementation, scope, timelines and implications on the Partner Program roadmap. 


The Role
As a Business Analyst within the Partner Program value stream, your role is to support and collaborate with the Product Owner and Product Team on new Partner Program roll outs, Partner integrations and implementation of new features/solutions. Part of your role is to support the Product Owner in product management, and identifying, designing, and building new innovations and improvements. Your responsibilities also include reviewing business processes end-to-end to identify and address technical, implementation and process-related opportunities and improvements, as well as supporting in creating business cases for new initiatives. 

Responsibilities

• Collaborate with the product team to improve product management, including defining, scoping, planning, design, development, rollout and support of the Partner Program value stream
• Collaborate with the multidisciplinary scrum team (incl. functional specialists, developers & QA) and together drive the completion of backlog (projects, epics and stories)
• Support in agile ceremonies (refinements, sprint planning, retro, etc.) together with the Product Owner and Scrum Master
• Collaborate with the product team to identify the biggest opportunities for growth, identify key metrics of success and help in the prioritization of our product roadmap
• Work closely together with the product owner to refine and prioritize incoming business requests, to ensure that the product team works on initiatives that have the highest business value 
• Act as a liaison between the Business teams, Tech, Analytics, and other departments to assist or gather business requirements needed for enhancements and implementations 
• In collaboration with the Product Owner, defining a transparent prioritization process to work on backlog items that have the highest business value 
• Support the Product team to drive insights and actions from reports and to share the results with all relevant stakeholders (Ecom, Retail, Tech department)
• Make sure that the solutions integrate seamlessly within our ecosystem and always look for potential technical improvements.
• Work closely with global stakeholders (Ecom, Retail, IT, etc.) and third parties to ensure that projects are smoothly implemented and embedded within the organization. 

Position requirements

• University degree
• 3 to 5 years' work experience in Product or Project Management and/or Business Analyst
• Previous experience in Ecom and/or Omnichannel and familiar with agile way of working 
• Passion for new technologies and eagerness to drive innovations. Use creativity to solve challenges and be on the lookout to find new ways to improve our processes
• Appetite for technology and process-oriented mindset 
• Strong analytical & problem-solving capabilities, as well as highly structured and organized 
• Excellent communication and presentation skills
• Excellent MS-Office skills (Excel, PowerPoint, Visio)
• Fluent written and spoken language skills in English and ability to work in multi-cultural & multi-lingual environment
• Ambitious, motivated to go the extra mile and able to perform in a demanding work environment
• High standard of ethics, integrity and confidentiality

What you can expect from us

• An inspiring, international work environment consisting of highly motivated and skilled professionals from various backgrounds and nationalities 
• A smart work program that empowers our associates to work from home in the Netherlands, within a flexible schedule (will in the (near) future shift to 50%-50% working from home vs office)
• A beautiful state-of-the art Campus